Featuring a shared lounge, Metropole Urban Hotel in Heraklio Town is located 1.6 km from Venetian Walls. Boasting a bar, the hotel is close to several noted attractions, around 600 metres from Cultural Conference Centre of Heraklion, 1.7 km from Stadium Theodoros Vardinogiannis and 550 m from Historical museum of Crete. The property is 400 m from Heraklion Archaeological Museum and 2.9 km from Municipal Museum of the Battle of Crete and the National Resistance.

All rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hair dryer, while most rooms also feature a balcony. The units include a wardrobe.

A la carte breakfast is is available every morning at the property. Guests enjoy discounted rates at a nearby cafe.

With staff speaking Greek, English, German, French, Italian and Spanish, around the clock guidance is available at the Reception.

The Minoan Palace of Knossos is 7 km from the hotel, while Koules is 1.5 km from the property. The nearest airport is Heraklion International Airport, 4.5 km from Metropole Urban Hotel.